Monday, May 28, 2018

Memorial Day - in honor of my uncle Eddie

This morning at minyan I commemorated the yarhzeit of my uncle Eddie. Eddie was a bombardier during World War Two--one of those who did not make it home. As I speak of his life and death and recite the El Malei prayer,  deep emotions are stirred within me; tears pour out and my voice catches. I feel so connected to this man who I never knew. I mourn for the love and laughter he would have added to our family. I mourn for my father's loss of his brother and mentor; for my grandparent's loss of their oldest son. On this day I channel their grief.

This particular yarhzeit has taken on a significance that goes beyond the personal. Unsure of the exact date of his death, I decided it was appropriate to observe Eddie's yarhzeit on Memorial Day. And although I now know the exact date and circumstances of his death due to records that are available on the internet, I continue this commemoration at the insistence and support of my minyan community, sharing these words so we all can channel a bit of that grief and remember the reason we mark this day.


"Pa - so you thought I forgot your anniversary. Well, at least Ma stood by me. I'm glad you liked the card. . . I received a letter from Seymour on Tuesday and he tells me that he made PFC. You can't imagine what a kick I got out of hearing this. I went around and passed cigarettes to the boys just like a father passes out cigars when he gets a baby"

"You ask what's new with me. There is still nothing definite to tell you. We may as well not kid each other - when I finish my training here I will be due to go over. . . Please don't start worrying about me - there is still plenty of time for that. . . I'm not worried about anything except that you are worrying about me. This is a great experience for me and I'm sure I will benefit by it. Why, there must be a million fellows who would do anything to trade places with me and get on a B-29 crew"

Those words were written by my uncle, Lieutenant Edward Heiss, US Army Air Force, in letters to his parents, my grandparents, in January and February, 1944. He signed off, as he did all his letters, with "I am feeling fine. So long. Lots of love, Eddie." One year later, on January 11, 1945, his B-29 fell to the ground in pieces somewhere over Malaysia. Of the eleven crew members, only three made it out alive---he was not one of those three.




When I was growing up, a colored version of this photo was on my grandmother's dresser. I was curious who it was, but somehow, never asked and no one ever talked about him. I don't remember when or how I found out who he was. Once I did, I wondered how my family's life would have been different if he had come home.






What was he like - this man so often photographed with a smile; the one who, as my father tells it, convinced my dad to go to Yankee Stadium one Rosh Hashanah afternoon.








The commanding officer of his squadron wrote my grandparents, "No matter how fatigued he may have been, or how he felt personally, Edward always had a laugh and a word of encouragement, to cheer the other members of his crew and squadron. . . He undoubtedly was one of the best liked officers in this organization."





For years after my uncle's plane went down my grandfather held out hope that some miracle would find him alive. After all, no body was ever found. A musician--string bass and tuba--who worked many high society events attended by high military brass, my grandfather would go up to those generals and ask, "please, find out what happened to my son."






My Uncle Eddie received a Purple Heart, posthumously.
I would have rather had him in my life.







On Memorial Day we need to remember that war, justified or not, will always take its toll.

Zichrono L'vracha
His remembrance is a blessing to my dad, to me, and to all with whom I share his story.

Wednesday, April 04, 2018

Continuing softly

היום ארבעה ימים בעמר
Today is four days of the omer
נצח שבחסד
A day of perseverance in a week of loving kindness

The first week of the omer, this week of loving kindness, brings a softness to each attribute, even the ones I think of as hard. There's the open palm of strength, and now we have perseverance in the chesed container. What does that look like?

Tuesday, April 03, 2018

Balancing Compassion and Judgement

היום שלשה ימים בעמר
Today is three days of the omer
תפארת שבחסד
A day of compassion in a week of loving kindness


Finding compassion is a theme in my life. It's been a focus for me since the realization that it is the antidote to being judgmental. But I must remember to have some chesed, some kindness for myself when the compassion/judgement balance lists too far into judgement. It's a family trait that has been so ingrained in me that it takes a lot of effort to combat. As long as I keep fighting, and keep the awareness even in times when things get out of control, I can keep moving forward.

Monday, April 02, 2018

Open to Strength

היום שני ימים בעמר
Today is two days of the omer
גבורה שבחסד
A day of strength in a week of loving kindness

This omer day of strength in loving-kindness always brings up a lesson learned years ago from one of my first omer counts - that an outstretched arm with an open hand can be stronger that a clenched fist. Last year's words hold true today, with the need to reach out for support even greater.

Saturday, March 31, 2018

The Account of the Count

 היום יום אחד בעמר
Today is one day of the omer
חסד שבחסד
A day of loving kindness in a week of loving kindness

It's time to start the yearly accounting of the counting. I don't have any idea where this year's omer journey will take me. I do know that I am not alone for the ride, as the years of sharing this ritual count have influenced many of my friends to come along with me.

I have made one change in my minhag, my custom. The seventh sefirah of the count is Malchut, which I have been translating these past years as leadership. Last year I still used that, using it as a  reminder of the leadership we are lacking, of the longing for the leadership we once had. This year, I'm going to a more traditional translation - majesty. We`ll see where that leads me :)

We start the count with a double dose of loving kindness. With the state of the our country and the state of my family, I need that today.

Tuesday, August 15, 2017

HEEDING THE VISIONS OF HUXLEY AND MCLUHAN: COUNTERACTING RACIST PROPAGANDA ON THE WORLD WIDE WEB

I wrote this paper for an English class I took at City College of San Francisco in May, 2004. It rings far too true today, as I see white men walk through a town in the US carrying torches and Nazi flags, shouting, "The Jews will not replace us"
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 Aldous Huxley wrote Brave New World Revisited in 1958 after witnessing the power of using modern technology to spread propaganda. He quotes Albert Speer: “Hitler’s dictatorship . . . was the first dictatorship in the present period of modern technical development, a dictatorship which made complete use of all technical means for the domination of its own country”(37). Marshall McLuhan published The Medium is the Massage in 1967 when the boom of the technology age was on the horizon. He saw how the images and the processes of the media could influence society in a subconscious manner—“Media, by altering the environment, evoke in us unique ratios of sense perceptions. The extension of any one sense alters the way we think and act—the way we perceive the world. When these things change, men change”(41). Although both these men died before the World Wide Web came into existence, they have much to teach us about the dangers this new technology can bring.
There are many examples of the positive influence of World Wide Web as a resource for information and communication. Access to medical databases and the most up-to-date information available gives health care providers the ability to better serve their patients (NorthWest Net). Non-profit organizations can use websites to recruit volunteers without having to spend much money (Ellis). Families of soldiers stationed in Iraq can connect with their loved ones through video conferencing (Clarke). But we cannot ignore the dark side of the use of this technology. The same aspects of the World Wide Web that serve to unite civilization are being used by hate groups to divide society. We need to give students an education in media literacy to counteract the ability for a dangerous few to greatly influence a generation with their hate propaganda.
   In Brave New World Revisited Aldous Huxley defines two types of propaganda: rational propaganda and non-rational propaganda. Rational propaganda encourages actions that correspond with “the enlightened self-interest of those who make it and those to whom it is addressed”(31). The Declaration of Independence is an example of rational propaganda, written by Thomas Jefferson to clarify the position of the American Revolutionists (MSN Encarta). Non-rational propaganda “is dictated by, and appeals to, passion”(Huxley 31). Advertising is a prime example of the power of non-rational propaganda, appealing to desires rather than facts (Russell). According to Huxley, this type of propaganda “. . . avoids logical argument and seeks to influence its victims by the mere repetition of catchwords, by the furious denunciation of foreign or domestic scapegoats, and by cunningly associating the lowest passions with the highest ideals”(32)
Huxley identified the tools of propaganda and noted the advancement in technology since Hitler’s reign. Broadcast television and the ability to distribute both sound and images on magnetic tape had the ability to increase a propagandist’s sphere of influence. The cost of running the mass communication industry put its power in the hands into an elite few, dictated by politics or economics (Huxley 34). This cadre of the powerful could use the force of mass communication to distract the populous from seeing a threat to their freedom. Huxley stated: “A society, most of whose members spend a great part of their time, not on the spot, not here and now and in the calculable future, but somewhere else, in the irrelevant other worlds of sport and soap opera, of mythology and metaphysical fantasy, will find it hard to resist the encroachments of those who would manipulate and control it”(36).
Huxley also addressed the susceptibility of children to messages of propaganda. Instead of children reciting nursery rhymes and hymns taught in his childhood, Huxley heard commercial jingles from the mouths of babes (54). This conditioned them for the next step, where “. . . hundreds of millions of children are in the process of growing up to buy the local despot’s ideological product and, like well-trained soldiers, to respond with appropriate behavior to the trigger words planted in those young minds by the despot’s propagandists”(55).
In The Medium is the Massage, Marshall McLuhan showed us that the modern propagandists’ tools go beyond just the words. The graphic format of The Medium is the Massage is designed to illustrate how the medium influences the message. In McLuhan’s words, “[The Medium is the Massage] is a collide-oscope of interfaced situations”(10).
“The medium is the message” is a phrase penned by McLuhan which he used as the title of the first chapter in his 1964 book Understanding Media: The Extensions of Man. McLuhan meant that phrase to be the title of his 1967 compilation of observations, photos, and graphics, but the typesetter made a mistake. According to McLuhan’s son Eric, “When Marshall McLuhan saw the type he exclaimed, ‘Leave it alone! It’s great, and right on target!’ Now there are four possible readings for the last word of the title, all of the accurate: ‘Message’ and Mess Age,’ ‘Massage’ and ‘Mass Age’”(Goux).
McLuhan died in 1980 before the age of the Internet, but The Medium is the Message certainly foreshadows the format of that technology. The book is not only words, photos, and drawings artfully arranged in pages, it is also non-linear. You can open to any place for your start point, and work forward, backward, or in a random order. The message, or “massage,” will still be evident. The type is black on white then white on black; there is small print then large print then no print at all; two pages have the words in mirror image, the next two pages have the words upside down. These techniques force the reader into a relationship with medium, illustrating McLuhan’s point by becoming part the message not simply the messenger.
Like Huxley, McLuhan saw television as the new age for mass communication. He saw the way it changed the political environment: “The living room has become a voting booth. Participation via television in Freedom Marshes, in war, revolution, pollution, and other events is changing everything.” (McLuhan 22). He believed that electronic circuitry would influence the transmission of information with instantaneous acquisition to all corners of the globe, shrinking the boundaries of the world around us. Over a photo of an African tribesman addressing villagers gathered around him, McLuhan writes: “The new electronic interdependence recreates the world in the image of a global village”(67).
Although the technology of the World Wide Web is more digital than electronic, it is the fulfillment of Marshall McLuhan’s vision of making the world a global village. Unlike Aldous Huxley’s view of the mass communications industry controlled by few, the World Wide Web is an anarchistic medium, virtually unregulated and uncontrolled. However, its use as an agent to spread non-rational propaganda fits perfectly with Huxley’s paradigm. This is evident when looking at the spread of racist propaganda on the World Wide Web.
In 1958, Huxley saw broadcast television as a major step in the wide scale distribution of propaganda. The reach of the World Wide Web makes television distribution limited in comparison. On a page giving the communication conditions in Tibet, TravelChina.com boasts, “There are dozens of internet cafes in Lhasa”; and the grandson of Sherpa Tensing is planning to open an Internet café at Mount Everest (Burubacharya). While I don’t think anyone planning to climb Mount Everest will be spending time looking at a racist website, this shows the far reach of the medium, increasing its potential for global influence.
Websites can be produced inexpensively without any technical knowledge. With easy-to-use software available for website creation, there is no longer any need to learn HTML, the coding language of the World Wide Web; server space and domain name registration are obtainable at a low cost (Rajagopal and Bojin). The ease of producing and publishing websites enables hate groups to create different sites to target specific demographics. The World Church of the Creator, a white supremacist group, has become an umbrella for many sites including World Church of the Creator Kids! which entices young users with activities such as coloring pages and puzzles (ADL). Hammerskin Nation and Aryan Nations Youth Corps are websites created to appeal to teens (Ray and Marsh). “Those directed at teenagers may offer free plug-ins to popular video adventure games, using persons of various religions, races, or sexual orientations as prey. Some offer "hatecore" and "white power" music featuring a contemporary sound and invective-laden lyrics”(Lamberg).
There are no regulations or restrictions governing information on the World Wide Web. While private Internet Service Providers (ISP) can prohibit users of their servers from creating hate websites, there are always other ISP’s that will host those sites (Rajagopal). An example of hate groups taking advantage of this lack of regulations and restrictions can be seen in a recent controversy involving the search engine Google. When you enter in “jew” as your keyword, the third website that appears on the list is JewWatch.com, an anti-semitic website. A complaint was lodged, but Google would not change the results, which are automatically determined by computer algorithms (Google). Alexander Linden, a research vice president at Gartner Research, noted: “Through the use of clever website-farming and self referencing (techniques), and also through purchased cross-referencing, one can build up a considerable page rank. . . . This problem is more about ethics, and sometimes even about compliance to certain national laws.” (qtd. in Brandon) The ease in which one of these sites can be discovered by casual web surfing and the ability to disguise their message when catering to children is a dangerous combination, increasing their potential to influence young minds.
We are now over forty years forward from Huxley’s Brave New World Revisited, over thirty years forward from McLuhan’s The Medium is the Massage. Huxley’s warnings about the potential for the use of mass communication and modern technological advancements in the spread of propaganda coupled with McLuhan’s understanding of the power in the form of the media have been realized in the racist websites created on the World Wide Web. How can we combat the inevitability of the influence of these sites on the present and future generations? Huxley brings us an important starting point: “Education for freedom must begin by stating facts and enunciating values, and must go on to develop appropriate techniques for realizing the values” (101).
It is essential to teach students how to think and train them to evaluate the knowledge they gain (Friedrich 199). There is also the need to show students how to separate the content from the packaging. The pervasiveness of computer technology into the fabric of modern life has influenced how information is received. Perceptions of what is true have become more important than the truth itself (Reeves/Nass, 253). Giving students media literacy skills will allow them to analyze the information they receive and teach them to maintain control of their thoughts rather than relinquishing that power to someone else.
The same World Wide Web that hosts the racist websites contains the tools for teaching media literacy which are crucial in the fight against the spread of racist propaganda. The Center for Media Literacy offers a wide range of information and materials for teachers to use in their curriculum and parents to use when in the home environment. The Community Learning Network is a curriculum site “designed to help K-12 teachers integrate technology into the classroom”(CLN homepage). Here teachers can find lesson plans for teaching media literacy as well as links to resources for topics such as the influence of television and advertising on kids today. The Media Awareness Network houses a “comprehensive collection of media education and Internet literacy resources”(Media Awareness Network About Us).
Aldous Huxley realized the need for education to combat the spread of propaganda—“The effects of false and pernicious propaganda cannot be neutralized except by a thorough training in the art of analyzing its techniques and seeing through its sophistries” (Huxley 109). Marshall McLuhan saw the importance of teaching students to recognize the form of the new media as well as its informational content—“The classroom is now in a vital struggle for survival with the immensely persuasive ‘outside’ world created by new informational media. Education must shift from instruction, from imposing of stencils, to discover—to probing and exploration and to the recognition of the language of forms” (McLuhan 100). Education in media literacy is critical to counteract the use of the World Wide Web to spread racist propaganda. We need to heed the voices from the past and use the resources of the present in order to ensure that the future will not be controlled by those who preach hatred.


Works Cited
“Bertrand Russel on Pragmatism, Power, and related issues”
<http://www.sonic.net/~halcomb/Russell_Pragmatism_Power.html>
Brandon, John. “Dropping the Bomb on Google.” Wired News  May 11, 2004
<http://www.wired.com/news/culture/0,1284,63380,00.html?tw=wn_1culthead>
Burubacharya, Binaj “Internet Café Opening on Mount Everest” Red Nova.  March 7, 2003
<http://www.rednova.comnews/stories/5/2003/03/07/story001.html>
Center for Media Literacy.  ©2002 – 2004 
Clarke, Dave. “New video conferencing center for troops, families now operational at Galva Armory.” Kewanee Star Courier Online. May 19, 2004  
“Communication.” TravelChinaGuide.com  April 14, 2004
<http://www.travelchinaguide.com/essential/tibet/communication>
The Community Learning Network.  Open School BC 
Ellis, Susan J. “Turning a Gift into a Powerful Tool: The Internet’s Impact on the Volunteer Field” Energize Inc. July 2003.
Friedrich, Otto.  “Five Ways to Wisdom.” The Borzoi College Reader. 7th ed. Eds. Charles Muscatine and Marlene Griffith. New York:McGraw-Hill, 1992.
195 -205
“Google: An explanation of our search results”  Google. 2004
Goux, Melanie. “McLuhan”  brushstroke.tv. October 13, 2003
“Health Care Providers Discover Advantages of Internet Access.” NorthWestNet Node News. Vol.3, No. 1 May 1994. 
Huxley, Aldous. Brave New World Revisited. New York:Perennial Classics,HarperCollins, 2001. ©1958 Aldous Huxley
Lamberg, Lynne. “Hate-Group Web Sites Target Children, Teens” Psychiatric News. February 2, 2001  <http://www.psych.org/pnew/01-02-02/hate.html>
McLuhan,  Marshall and Fiore, Quentin. The Medium is the Massage. Corte Madera, CA:Gingko Press, 2001. ©1967 Jerome Agel
Media Awareness Network. ©2004
<http://www.media-awareness.ca/english/index.cfm>
“Propaganda” Microsoft® Encarta® Online Encyclopedia 2004
<http://encarta.msm.com ©1997-2004 Microsoft Corporation>
Rajagopal, Indhu and Bojin, Nis. “Digital Representation: Racism on the World Wide Web” First Monday. volume 7, number 10. October 2002
<http://firstmonday.org/issues/issue7_10/rajagopal/index.html>
Ray, Beverly and Marsh II, George E. “Recruitment by Extremist Groups on the Internet” First Monday. volume 6, number 2. Febrary 2001.
<http://firstmonday.org/issues/issue6_2/ray/index.html>
Reeves, Byron and Nass, Clifford. The Media Equation:How People Treat Computers, Television, and New Media Like Real People and Places. Cambridge:Cambridge University Press, 1996

 “World Church of the Creator: ‘Racial Holy War’ on the Web” Anti-Defamation League <2001 span="" style="mso-spacerun: yes;">  http://www.adl.org/poisoning_web/wcotc.asp>

Tuesday, May 30, 2017

The Count is Accounted for

היום תשעה וארבעים יום, שהם שבעה שבועות ימום, בעמר
Today is forty-nine days, which is seven weeks, of the omer
מלכות שבמלכות
A day of leadership in a week of leadership


With this post, the account of the count of this year's omer is complete.

We take note of the contemplations, of the seeing from different perspectives, of gaining new awarenesses. And when the next reflective time in our sacred calendar comes around--the month of Elul, those days leading up to the spiritual intensiveness of Rosh Hashanah & Yom Kippur -- we can make them our teshuvah, our returning, as we look for the next guides for our life and our path.


Monday, May 29, 2017

Memorial Day Remembrance - My Uncle Eddie

היום שמונה וארבעים יום, שהם ששה שבועות וששה ימום, בעמר
Today is forty-eight days, which is six weeks and six days, of the omer
יסוד שבמלכות
A day of foundation in a week of leadership

This morning at minyan I commemorated the yarhzeit of my uncle Eddie. Eddie was a bombardier during World War two--one of those who did not make it home. Although I never met him, I feel a close tie to him and need to honor his memory--not just for me, not just for my dad, not just for my family. Because of records that have now been made public and available on the internet, we now know the date and circumstances of his death. But at the insistence and support of my minyan community,  I share this commemoration and these words so we remember the reason we mark this Memorial Day.


"Pa - so you thought I forgot your anniversary. Well, at least Ma stood by me. I'm glad you liked the card. . . I received a letter from Seymour on Tuesday and he tells me that he made P.F.C - You can't imagine what a kick I got out of hearing this. I went around and passed cigarettes to the boys just like a father passes out cigars when he gets a baby"

"You ask what's new with me. There is still nothing definite to tell you. We may as well not kid each other - when I finish my training here I will be due to go over. . . Please don't start worrying about me - there is still plenty of time for that. . . I'm not worried about anything except that you are worrying about me. This is a great experience for me and I'm sure I will benefit by it. Why, there must be a million fellows who would do anything to trade places with me and get on a B-29 crew"




Those words were written by my uncle, Lieutenant Edward Heiss, US Army Air Force, in letters to his parents, my grandparents, in January and February, 1944. He signed off, as he did all his letters, with "I am feeling fine. So long. Lots of love, Eddie." One year later, on January 11, 1945, his B-29 fell to the ground in pieces somewhere over Malaysia. Of the eleven crew members, only three made it out alive---he was not one of those three.





When I was growing up, a colored version of this photo was on my grandmother's dresser. I was curious who it was, but somehow, never asked. I don't remember when or how I found out who he was. Once I did, I wondered how my family's life would have been different if he had come home.





I wonder about this man--the one so often photographed with a smile. The one who, as my father tells it, convinced my dad to go with him to Yankee Stadium one Rosh Hashanah.








The commanding officer of his squadron wrote my grandparents, "No matter how fatigued he may have been, or how he felt personally, Edward always had a laugh and a word of encouragement, to cheer the other members of his crew and squadron. . . He undoubtedly was one of the best liked officers in this organization."







My Uncle Eddie received a Purple Heart, posthumously.
I would have rather had him in my life.







On Memorial Day we need to remember that war, justified or not, will always take its toll.

Zichrono L'vracha
His remembrance is a blessing to my dad, to me, and to all with whom I share his story.


Sunday, May 28, 2017

A Moment a Day

היום שבעה וארבעים יום, שהם ששה שבועות וחמשה ימום, בעמר
Today is forty-seven days, which is six weeks and five days, of the omer
הוד שבמלכות
A day of humility in a week of leadership

When we read and study about the 40 years the Israelites traveled bamidbar--in the wilderness, we usually look at the generation that had to die off before they entered the land. We rarely focus on those who grew up during that time, coming into their own as they enter the land. They needed that time to hear the stories of their people; learn the laws and rituals of their community; receive the teachings of their sages. They also needed that time to process those stories, laws, rituals, and teachings to both make them their own and bring them forward.

We have a chance to go through that process each year as we travel through our "wilderness," counting the daily sheaves of the omer. From yesterday's recognition of the perseverance needed to continue the journey comes humility in the realization that making the commitment, of taking that time to reflect--even if it's just for a moment a day--is what the process is about.

Saturday, May 27, 2017

The spiral of our life

היום ששה וארבעים יום, שהם ששה שבועות וארבעה ימום, בעמר
Today is forty-six days, which is six weeks and four days, of the omer
נצח שבמלכות
A day of perseverance in a week of leadership

The day of perseverance falls on Shabbat this year, which gives us the space this week to stop and reflect on what it meant to keep up this count, as that first rush of intention and that second rush of determination wears off.

It's a long journey from liberation to revelation, with twists and turns and sometimes a drop off along the way. But ritual is about perseverance, and wherever we get this year, we can build to the next. The spiritual cycle becomes an integral part of the spiral of our life.

Friday, May 26, 2017

Shavuot Explained

היום חמשה וארבעים יום, שהם ששה שבועות ושלשה ימום, בעמר
Today is forty-five days, which is six weeks and three days, of the omer
תפארת שבמלכות
A day of compassion in a week of leadership

We are getting very close to the milestone of our journey, Shavuot. It is an important biblical holiday; one of the Shelosh Regalim, the three times of the year Jews were to make a pilgrimage to Jerusalem. But with no compelling rituals there is no mass appeal. It is the most major holiday no one knows about.

Thanks to the team at BimBam, here's your guide to Shavuot, in all it's Torah glory.
Enjoy!



Thursday, May 25, 2017

The Strength of Sound

היום ארבעה וארבעים יום, שהם ששה שבועות ושני ימום, בעמר
Today is forty-four days, which is six weeks and two days, of the omer
גבורה שבמלכות
A day of strength in a week of leadership

I spent this day of strength & leadership in song at a workshop led by Joey Weisenberg organized by The Jewish Studio Project. While some of the songs had words, much of the music made with our voices were niggunim--wordless melodies.

Letting go and just creating sounds, blending them with others in harmony and counterpoint, can be a powerful entrance into prayer. It brings deep connections, reaching out in all directions and cycling back within us.

Voice connects us to creation which, in the Torah, starts with, "וַיֹּ֥אמֶר אֱלֹהִ֖ים יְהִ֣י א֑וֹר וַֽיְהִי־אֽוֹ - God said let there be light, and there was light"  And in the text we studied today, led by Rabbi Dorothy Richman, the receiving of  עשרת הדיברות, the 10 Utterances, the 10 Commandments, in the familiar parlance, was preceded by an intensity of light and sound that would rival any over the top rock concert special effects.

Sound has the power to wake us up and lull us to sleep; scare us and soothe us.
Sound can motivate us and block us; hurt our ears, and heal our souls.